In the latest phase of the integration activities that began in 2006 when Cisco acquired Scientific Atlanta, the majority of the content on the Scientific Atlanta Web pages has been moved to the Cisco Web site.
While virtually all of the content from the Scientific Atlanta home page has been moved to the Cisco site, selected areas of the Scientific Atlanta site are still available. The tabs and links below will provide continued access to Scientific Atlanta pages for Service and Support; Products, Services and Solutions; Distributors; Employment Opportunities; and Community Relations.
Authorized users can still access scientificatlanta.com extranet sites using existing URLs to log into those secure pages. User guides, technical documents, and marketing materials will still be available to authorized users on the extranet sites.
Please contact your Cisco representative if you need any assistance during this transition.
Technical Support for SciCare Broadband Services
North American Headquarters: 1.888.SciCare (1.888.724.2273)
Europe, Middle East, and Africa Service Headquarters: +3256445155 or +3256445197
Technical Support for Subscriber Products, call 1.800.283.2636, extension 1
Technical Support for Broadband Access Products, call 1.800.722.2009, extension 2
Explorer Network System Support for Cable Operators
This site provides links to all technical documentation for Explorer networks including system releases, technical bulletins, user's guides, installation guides, and operations alert bulletins. Custom versions of this site are available for certain cable MSOs. If you are a large cable MSO, contact your account team representative for more information.
Supplier/ProcureWeb
ProcureWeb is Scientific Atlanta's web-based supplier schedule sharing system. This password-protected application provides instant access to schedules and forecasts, MRP actions, open orders, and delivers e-mail communications to and from Scientific Atlanta's buyers.
Product Portfolio
Information about Cisco and Scientific Atlanta products has been combined into one, easy-to-use, online portfolio to help service providers deliver the “Any Play” experience to consumers. Centralizing this information in a single location makes it easier to find everything you need related to the full portfolio of Cisco/Scientific Atlanta products, technologies, and solutions.
Deliver the "Connected Life" to subscribers with the Cisco IP Next Generation Network, now enhanced with video technology and expertise from Scientific Atlanta.
SciCare has partnered with cable operators every step of the way to help create much of the cable infrastructure in place today. Our extensive experience in managing this core technology, in addition to an ability to coordinate with third party system vendors enhances our ability to offer full installation, integration, training and technical support services that address all aspects of deploying, operating and optimizing your network.
Expertly trained and qualified employees are the key to improving your bottom-line. Your response to today’s economy means maximizing resources and leveraging skill sets. Keeping “key” employees up-to-date with industry trends and new technologies is essential for improving efficiency.
