Digital Media Suite Services

Accelerate business transformation and realize the full value of your Digital Media Suite investment.

• Create a design that meets today's deployment requirements and allows for innovative media applications in the future.
• Identify and implement necessary infrastructure changes to support the Cisco Digital Media Suite Solution.
• Accelerate the successful implementation of your converged network by using the proven Cisco methodology for deploying the Cisco Digital Media Suite Solution.
• Proactively safeguard against downtime and provide expert response for optimal performance.
• Continue to optimize your digital media solution to keep pace with new technologies and changing business requirements.

Prepare

Business Requirements Gathering
Identifies, categorizes and assesses requirements for availability, capacity and security.

High Level Design Development
Documents a high-level design showing how Digital Media products, features, and functionalities meet business and technical requirements.

Planning

Architecture Validation
Verifies that your network architecture meets your solution requirements, design objectives, and future growth plans.

Cisco Digital Media for Signage Readiness Assessment Service
Protects your network investment, optimizes network operations and prepares the network for new applications to meet your business objectives.

Project Management
Development of a project plan, management of project deployment throughout lifecycle and creation of plan deliverables.

Design

Detailed Design Development
Provides a comprehensive, implementation-ready system design for a secure network that scales to take advantage of Digital Media System innovations.

Implementation Plan Development
Provides a project plan for the implementation of network equipment and applications. Comprehensive planning and scheduling in a structured manner are required to minimize risk and reduce costly delays.

Implementation

Pilot or Production Implementation
Cisco engineers create an implementation project plan and test plan, and then execute the tests to verify the implementation meets expectations.

System Ready for Use Validation
Performs system-level acceptance testing at the end of implementation.

Knowledge Transfer
Dedicated training to system managers and help-desk personnel on a variety of topics including Digital Media System software, hardware configuration, video storage, and video management.

Operate

• Cisco SMARTnet Service
  Get direct, anytime access to Cisco engineers and an extensive range of technical resources to help maximize operational efficiency from an award-winning technical support service.
• Cisco Software Application Support
  Maximize the availability, security, and performance of your important business applications with software applications support services from Cisco and its partners.
• Remote Management Services
  Rely on Cisco experience, processes, and tools to help your IT team manage your advanced technology network 24/7 for the highest availability and reliability.
• Cisco Digital Media Systems Remote Management Service (PDF - 325 KB)
  Simplify the ongoing management of Cisco Emerging Technologies, enhance business benefits and significantly reduce Total Cost of Ownership.

Optimize

These services optimize performance and increase operational efficiency to help maximize business profitability:

• Optimization Analysis & Recommendations
• Optimization Support Services
• Continuous Learning

Overview

• Cisco Services for Digital Media Suite (PDF - 215 KB)

At-a-Glance

• Cisco Services for Digital Media Suite (PDF - 800 KB)

Case Studies

• Casino Advertises Attractions with Digital Signs (PDF - 370 KB)
• Cisco Implements Enterprise Digital Signage Program (PDF - 910 KB)
• Large Format Specialty Retailer Launches Digital Signage to Boost Sales (PDF - 150 KB)
• Partner Deploys Digital Media System for Government Customer (PDF - 220 KB)

Data Sheets

• Digital Media for Signage Readiness Assessment (PDF - 640 KB)