Eye Care Software Provider Sees Training Surge
Challenge:
Eyefinity/OfficeMate wanted an easier, more cost-effective way to deliver product training and support to customers.
Solutions:
Cisco WebEx solutions allow company to provide training sessions and user group events online.
Results:
- Increased number of weekly training sessions
- Increased participation in annual users conference
- Increased clients trained per month by significant margin
Without web-based instruction...we simply couldn't maintain a market leadership position.- Rebecca Johnson, director of education, Eyefinity/OfficeMate