WebEx Case Study: Greater Baltimore Medical Center
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Next Steps:
Virtual House Calls Improve Medical Care
Challenge:
Provide speech therapy to cleft palate patients in countries where specialized treatment is unavailable.
Solutions:
Interactive WebEx meetings allow surgical team and speech therapists to make virtual “house calls” to remote patients.
Results:
- Achieved significant improvement in patients’ speech
- Trained local providers on best practices for follow-up procedures
- Improved doctor-patient relationships
In just three months of using virtual training sessions, children in a tiny town in Nicaragua…are speaking markedly better.- Patrick Byrne, M.D., director, Division of Facial Plastic and Reconstructive Surgery, Johns Hopkins University, School of Medicine